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A 2024 survey by Thomas Reuters revealed that 72% of legal professionals believe AI will be a force for good in their industry, and half of law firms named AI implementation as their top priority. But with so many legal AI tools on the market, it can be challenging to determine which solutions are worth the investment and which will support your specific needs.
In this blog we’ll break down how to evaluate and choose the best AI tool for your law firm, and how they can help you save time during litigation.
Artificial intelligence has already made waves across multiple industries, and the legal sector is no exception. Traditionally, legal processes are labor-intensive, involving hours of manual document reviews, case research, and evidence organization. In many cases, AI can effectively handle these time-consuming tasks, allowing legal professionals, such as paralegals and attorneys, to focus on more strategic priorities.
Here are some key ways legal tech and AI tools are transforming the lawsuit landscape:
There are many considerations when searching for the right AI tool to complement your legal practice. Every legal team has its own unique processes, priorities, and challenges. Selecting a solution that doesn't align with those needs can result in wasted time, budget, and internal resources.
Start by asking yourself a few key questions:
Evaluating legal tech is all about clarity. Once you define your law firm’s needs and priorities, it becomes much easier to identify which tools will actually support your litigation strategy.
Choosing the right AI tool can streamline case preparation, enhance legal research, and reduce time spent on manual review. Here's an overview of some of the top AI solutions that can support your lawsuit from intake to resolution.
Focus: AI for Medical Record Reviews and Demand Packages
When dealing with cases that involve extensive medical records, such as personal injury or workers' compensation lawsuits, the sheer volume and complexity of these documents can quickly become overwhelming. DigitalOwl uses specialized AI built specifically for attorneys to accelerate medical record reviews, helping legal teams save up to 72 percent of the time typically spent on this task.
The platform streamlines demand package creation by analyzing medical data to highlight key evidence and provides rapid access to crucial insights, including injury progression, treatment effectiveness, and functional impact, using pain scores, medical timelines, and provider-level details.
Get consistent medical record summaries and chronologies delivered in under 24 hours using DigitalOwl’s Self-Serve portal. No commitment, no contracts — cancel anytime.
Try it free with our 7-day trial, or register for a live demo and Q&A session.
Focus: AI for Legal research, drafting, and document review
Thomson Reuters’ CoCounsel Thomson Reuters’ CoCounsel is an AI-powered legal tool that supports tasks such as document review, legal research, and contract drafting. It integrates with Microsoft 365 and uses content from Westlaw and Practical Law to provide a centralized workspace for legal professionals.
The platform enables users to ask legal questions through a chat-style interface and receive responses backed by cited legal sources. It helps speed up tasks like contract review, redlining, and legal analysis, with the goal of improving efficiency and supporting more informed decision-making.
Focus: General-purpose content drafting
ChatGPT, developed by OpenAI, is one of the most widely recognized AI tools available today, offering significant benefits for legal professionals. ChatGPT excels at responding to open-ended text queries, making it a versatile asset for drafting emails, legal briefs, rewriting content, and brainstorming ideas. Its latest version, ChatGPT-4, can even understand images, browse the web, and support multiple languages, further enhancing its utility for streamlining daily legal operations.
When utilizing ChatGPT, it’s essential to remember that its outputs must be carefully reviewed by legal experts to ensure accuracy and compliance with legal standards. While the tool is highly effective in reducing manual workload and speeding up the drafting process, it should be considered a supplementary resource rather than a substitute for professional legal judgment. Given its capacity to process and analyze complex information rapidly, ChatGPT has become an indispensable tool for modern legal practices seeking to enhance operational efficiency and streamline routine tasks.
Curious how ChatGPT compares to specialized AI products for medical records review? Click here to explore the strengths and weaknesses of general-purpose AI for legal tasks.
Focus: AI for Predictive Litigation Analytics
LexisNexis is a legal research and analytics platform that provides access to a wide range of legal content, including case law, statutes, regulations, news, and secondary sources. It offers tools that help legal professionals analyze case outcomes, damages, and party information, with filtering options by judge, court, and case type to support litigation planning.
In addition to research, LexisNexis provides tools that visualize verdict and settlement data, track legislative and regulatory developments, and summarize legal complaints from U.S. courts. These features are designed to support data-informed legal research and strategic decision-making.
Focus: AI for Legal Case Management
Clio Duo Clio is a legal technology company that offers cloud-based software to help law firms manage operations such as client intake, case management, document handling, time tracking, billing, and communication. The platform is designed to centralize daily workflows and improve overall efficiency.
Powered by OpenAI’s GPT-4 technology, Clio’s AI features use a law firm’s own data to automate routine tasks. This includes generating time entries, managing tasks, and drafting emails or texts, all aimed at reducing administrative workload and supporting more streamlined legal work.
Focus: AI for Automating Client Communication
Client communication can be time-consuming, with the added risk of missed calls or important details slipping through the cracks. This challenge becomes even more pronounced when handling after-hours inquiries, where missed opportunities or miscommunication can negatively impact client relationships and case outcomes. CaptureNow reduces this worry by offering a fully automated solution that ensures reliable, transparent communication 24/7. The platform’s AI voicebot delivers accurate, consistent responses, reducing the risk of errors or misunderstandings.
CaptureNow’s technology ensures that all client interactions are automatically logged and utilized to streamline workflows. This automation guarantees that no important details are missed, providing clarity and efficiency for legal teams and clients. Additionally, CaptureNow offers customization features, allowing law firms to personalize caller experiences with tailored questions, post-call texts, and welcome messages. Backed by its founders' deep expertise in the call center industry, CaptureNow shifts law firms from outdated call center methods to a modern, automated future, enhancing client management and overall efficiency.
Focus: AI for Legal Research
ROSS Intelligence is an AI-powered legal research tool that enables attorneys to search for case law and legal references using natural language queries. Its question-based search feature allows users to enter legal questions in plain language, returning relevant results without relying on traditional keyword-based methods.
The platform helps users identify relevant cases by highlighting similar language and flags cases that have been overturned or questioned. It also provides automated summaries based on the legal issue being researched, allowing attorneys to quickly access key information. ROSS is designed to improve the speed and accuracy of legal research.
When selecting an AI tool for your law firm, it's essential to evaluate both the firm’s unique operational requirements and the provider’s commitment to maintaining the highest levels of privacy, security, and transparency. Ensuring that the chosen platform aligns with strict data protection standards while addressing the firm's specific needs is critical to safeguarding client information and upholding professional responsibilities.
Given the sensitive nature of legal work, it is essential to choose AI service providers who are not only compliant with industry regulations, but also proactive in sharing their security protocols and practices. Transparency in data handling and security builds trust, and reinforces a commitment to the level of confidentiality that clients expect. By opting for AI solutions that prioritize these values, law firms can enhance their efficiency without compromising on their ethical and professional obligations to their clients.
For more information on how we prioritize privacy, security, and transparency when it comes to protecting your data, visit our Trust page.