Simplifying Electronic Health Record Reviews with AI

Medical record reviews have long been time-consuming and error-prone, especially when analyzing Electronic Health Records (EHRs) and Attending Physician Statements (APSs). On average, EHRs contain 222 pages and APSs average 152 pages, often filled with duplicate information and excessive documentation. Manually sifting through hundreds of pages to extract key medical details is inefficient, leading to delayed underwriting decisions and higher operational costs.

To address this challenge, DigitalOwl and ExamOne have formed a collaboration to provide AI-powered medical record review services, making it easier than ever for carriers to process EHRs and APSs efficiently. This blog explores how this collaboration is transforming documentation review for medical underwriting workflows.

Addressing Common Challenges

DigitalOwl and ExamOne have joined forces to streamline electronic medical record review for life insurance underwriters. This collaboration makes it easier than ever for carriers to leverage AI medical record review solutions without the hassle of IT integrations, direct contracting, or complex implementation hurdles.

“​​By integrating DigitalOwl into the ExamOne workflow, it becomes a seamless transition for our customers. There's no need to vet, negotiate contracts, or build new infrastructure. Everything is part of the ExamOne ecosystem, providing easy access to the innovative solutions DigitalOwl is developing for our customers," said Justin Doolittle, Director of Business Development at ExamOne.

With ExamOne handling all connectivity and data transmission, underwriters gain access to faster, more efficient, and highly accurate medical record audits, enabling them to focus on high-impact decision-making rather than administrative tasks.

Watch this video to hear what Justin Doolittle, Director of Business Development at ExamOne, has to say about this collaboration.

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The Solution: AI-Powered Summaries for Seamless Underwriting

Through this partnership, ExamOne clients can now seamlessly enable DigitalOwl’s AI-powered medical record summaries without requiring a separate IT build or contract. Consider the following benefits of DigitalOwl and ExamOne’s collaboration:

• Faster turnaround times: AI reduces manual record review timelines by two or more days.
• Seamless integration: With this collaboration, there’s no need for direct IT work. Simply turn it on through ExamOne’s existing infrastructure.
• Consistent data presentation: Standardized medical record summaries provide a uniform experience, whether reviewing a large-scale EHR or a local APS.
• AI-driven accuracy: Unlike humans, AI never gets tired and is trained to detect even the smallest discrepancies across hundreds of similar-looking pages, ensuring nothing critical is overlooked.
• Effortless contracting: Pre-vetted by ExamOne, DigitalOwl can be added under an existing master contract, eliminating separate vendor agreements.
• Simplified AI governance: DigitalOwl has already met and exceeded ExamOne’s rigorous security and compliance protocols, making it easier for compliance teams to approve and implement AI medical records summary tools.

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Why This Matters: A Smarter, Faster Future for Underwriting

Life insurance carriers need scalable medical record review solutions that reduce administrative burdens and improve efficiency. DigitalOwl’s AI is trained by underwriters for underwriters, ensuring that it cuts through duplication and surfaces only the most critical insights—allowing teams to focus on what truly matters: risk assessment and decision-making.

By eliminating common barriers to AI adoption in medical chronology software, this partnership allows underwriters to work smarter, not harder, saving time typically spent on reviewing tedious medical records.

Learn More

Ready to experience the benefits of AI-powered medical record summaries? Contact your ExamOne account executive to see how DigitalOwl and ExamOne can transform your review of EHRs and APSs.