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What is AI Medical Record Review?

Published On
March 3, 2024
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As the use of artificial intelligence (AI) becomes more widespread, we often hear people ask, “What is AI document review and how can it be used for medical records?” AI medical record review involves using machine learning algorithms to automate the process of reading, analyzing, and categorizing medical documents. Unlike humans, who struggle to quickly read and understand large volumes of paperwork, AI can accurately and efficiently group documents, identify patterns, and highlight critical information.

This technology can handle a wide range of documents, from legal contracts to medical records, making it an invaluable tool across various industries, including:

  • Insurance
  • Legal
  • Healthcare
  • Financial services

What Medical Documents Can AI Review?

Another common question we hear is, “Can AI review medical documents?” or “What kinds of medical documents can AI review?” AI is a powerful tool that can quickly scan and understand the content of medical documents, identify key information, and even detect anomalies or inconsistencies. 

This capability significantly reduces the time and effort needed for manual medical record review, enhancing overall accuracy and efficiency. By automating these tasks, AI document review also allows humans to focus on higher-value work rather than being bogged down by paperwork.

The following are examples of the types of medical documents that AI can review:

  • Attending physician statements
  • Electronic medical records
  • Lab results
  • Prescription data
  • Insurance applications
  • Claim forms 
  • Pharmacy records
  • Medical billing data
  • Clinical labs
  • Handwritten notes
  • And much more!

Using AI to Review Medical Documents

Using AI for medical document review typically involves the following steps:

  1. Document upload: Upload your documents into the AI system. This can often be done in bulk, allowing for efficient processing.
  2. Content analysis: The AI uses machine learning and natural language processing to analyze the content, extracting key information and categorizing the data.
  3. Review and validation: The AI flags important sections, potential issues, and inconsistencies for human review. This step ensures accuracy and allows for any necessary adjustments.
  4. Output generation: The system generates a report or summary of the findings, making it easy to review the key points and take necessary actions.

When selecting an AI service provider, it’s essential to recognize that not all AI business solutions are created equal. To ensure reliable results, choose an AI service provider committed to responsible and ethical AI use, transparency, and compliance.

Choosing an AI Provider for Medical Documents

Generic AI solutions, like Google AI and ChatGPT, are powerful tools for document review and are excellent for general tasks, such as voice recognition, customer support, and text summarization. However, for specialized tasks like medical record reviews, a dedicated solution is typically more effective.

This is where proprietary, specialized AI models shine. Unlike generic counterparts, DigitalOwl's AI is meticulously calibrated for the intricacies of medical record reviews. Anchored by our extensive Medical Knowledge Base, we have the leading machine-learning platform for interpreting medical records and supporting underwriters, claims adjusters and legal professionals in their tasks. 

To understand the differences between generalized and specialized AI solutions, read the article "Why Can’t I Just Use ChatGPT?"

Benefits of AI Legal Document Review

AI legal document review is especially advantageous for the legal industry, where lawyers and legal professionals handle extensive documentation daily. This is particularly true in cases where lawyers are required to review hundreds or thousands of pages of medical records, such as mass tort or personal injury. In these situations, adopting AI tools for legal document review can significantly reduce the time spent sifting through documents, enhance accuracy, and lower costs.

Learn more about how legal professionals can enhance legal document review with AI. 


AI document review is transforming the way professionals handle paperwork across industries, offering unprecedented efficiency and accuracy. Whether you're using AI for general document review or highly specialized medical record reviews, this technology provides a robust solution for managing large volumes of documents. By incorporating AI document review into your workflow, you can help ensure that your business remains efficient, accurate, and ready to tackle the challenges of the modern world.

About the author

DigitalOwl is the leading InsurTech platform empowering insurance professionals to transform complex medical data into actionable insights with unprecedented speed and accuracy. “View,” “Triage,” “Connect” and “Chat,” with medical data for faster, smarter medical reviews, and create “Workflows” to experience dramatic time savings with fast, flexible decision trees.