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Navigating Evolving AI Regulation in the Insurance Industry

The emergence of AI in insurance is a response to a multitude of needs: the demand for fast and accurate risk assessments and claims processing, and the growing expectation for personalized customer experiences. However, the rapid advancement of AI technologies also puts pressure on carriers to ensure their deployment is both ethical and compliant.

This white paper discusses the benefits and concerns surrounding AI in the insurance industry and delves into the specifics of evolving AI regulations, such as the National Association of Insurance Commissioners (NAIC) Model Bulletin, and state directives like the Colorado governance and risk management regulation and New York’s proposed circular letter.

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