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Meet Jim Sorrells: Our New Sales Director of Claims Services

Published On
February 20, 2024
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I am excited to announce that I have joined the amazing team at DigitalOwl as Sales Director of Claims Services for Property and Casualty Insurance. I am honored to join the company that is revolutionizing the understanding of medical records for evaluating insurance injury claims using cutting-edge AI technology.

But first, let me introduce myself for those who may not know me. I have more than 30 years of experience in the U.S. P&C insurance industry, with 26 of those engaged in leading claim organizations at a major carrier. I am known for crafting and executing strategy, delivering operational excellence, and forming collaborative industry relationships and long-term partnerships.

In recent years, I worked at Cognizant Technology Solutions, where I partnered with clients on multi-year transformations to advance digital operations and business process outsourcing. Later, I worked at Shift Technology as a go-to-market strategy partner, sales executive, subject expert, and product strategist. Here, I spearheaded P&C insurance claims transformation and process optimization.

Now, I am eager to bring my expertise to DigitalOwl—the company that is redefining the way insurance, healthcare, and legal professionals work. I was intrigued by how DigitalOwl is innovating to solve a challenge for injury claims that has adversely impacted the industry for decades. At the core of this innovation lies its proprietary Generative AI. The AI goes beyond entity recognition, contextualizing medical nuances for drastically improved decision-making. This is revolutionizing the way medical data is reviewed and understood.

When I saw the way DigitalOwl was capable of transforming a full medical record into a clear, concise, and actionable summary without missing any of the crucial details, I knew they were poised to revolutionize the market and I was eager to be a part of that journey. DigitalOwl provides one platform to empower claims professionals to harness the full potential of their medical data for better outcomes. Their Al platform solution will focus on delivering insights from medical treatment in Bodily Injury, Uninsured Motorist, and Worker’s Compensation. I can’t wait to contribute to DigitalOwl’s transformation of P&C insurance injury claims.

Working with a company that prioritizes responsible and effective innovation feels like a seamless progression for me. I am delighted to work with the incredible team at DigitalOwl, connected by our common commitment to driving innovative advancements and positive industry change.

I look forward to connecting with you soon! Schedule some time with me to learn more about DigitalOwl and how our solutions can empower your claims team to improve P&C insurance claim management. I will also be attending CLM this April in San Francisco, and would greatly enjoy the opportunity to meet face-to-face.

Contact DigitalOwl to set up a free demo or learn more about our innovative products.

Best wishes,

Jim Sorrells

Jim Sorrells
Sales Director, Claims
About the author

Jim Sorrells has over 30 years of experience in the P&C insurance industry, with 26 of those spent in leading claim organizations at a major carrier. He serves as Sales Director of Claims Services where he is transforming the medical data review process in Bodily Injury, Uninsured Motorist and Workers’ Compensation Claims.